Set a password from the new Account settings page and sign in with your email instead of waiting on a one-time code.

An "Add-on Only" badge now shows in the cart, so customizable-plan members can see which items don't count toward their minimum.

Members can now change their box plan, delivery frequency, or pickup site right from the row it belongs to — no menu-hunting.

Add a card or cash/check for a customer, set their default, or remove a method — right from their Payment page.

Reach out first — start a brand-new email or text conversation with any contact, right from their Conversations tab.

Publish a Farmer's Choice box to show members what's coming before your newsletter — and cut down on 'what's in my box?' emails.

New members' welcome text now shows their real first order date, not the season start — so no one expects a box that isn't coming yet.

When a member changes their order, their confirmation email now lists every item on it — so they can confirm their box is right without logging in.

Upcoming order reminders now reassure members who've already customized their box — no more "did my changes save?" emails the day before cutoff.

When a customer's order changes before cutoff, they now get an email and text confirming it saved — no matter who made the change.

Add a custom note to any subscription or order notification — a different message (or none) for each, on both the email and the text.

A new Notifications page lets you preview every email and SMS your farm sends to customers — and customize the copy on the messages that allow it.

When a member writes in about a missing, damaged, or wrong item, or trouble finding their pickup site or box, the request is now automatically routed to the farmer.

A new Credit balance table shows customers exactly how much account credit they have at each farm — and gives your staff the same view.

The membership welcome text now links new members straight to your Member Handbook — FAQs, pickup info, and onboarding, no email to you required.

Members can now add a bank account (ACH) or cash/check as a payment method themselves — no more support tickets or canceling and re-signing up.

Members can now add a card right from their cart — no more bouncing to a payment page and wondering whether their changes actually saved.

Custom boxes now warn you when items are still in draft — no more publishing boxes that aren't ready.

Your whole farm team can now discover new Farmhand features right from the dashboard.

Members skip orders, add one-time items, swap payment methods, and set vacation holds — without ever calling you.

Members now see a clear confirmation when they save changes to a customizable CSA box.

Customizable CSA orders use a real shopping cart now — edit freely, save when ready, no lost work.

CSA shares can now be paid in any number of monthly installments from 2 to 12 — and signup quotes and charges the right amount.

Start a subscription with immediate billing on any method your farm accepts — card, bank, or cash and check.

The Create Subscription tool now has a charge/waive toggle for plan setup fees — and deferred subscriptions collect them on the first invoice.

Members can now double up instead of skipping — miss one week, get two boxes on a later delivery. Contact the Farmhand team to turn it on.

Add, change, or remove a coupon on any subscription right from the dashboard — no back-end workaround needed.

A new Waitlist - All segment sits right in your Contacts sidebar, so everyone on your CSA waitlist is one click away — ready to filter, message, or export.

You can now build a campaign audience straight from your waitlist — filter by box, pickup site, fulfillment day, and whether they've been invited yet.

A new Notifications tab lets you add or remove who receives a member's notifications — a spouse, family member, or assistant — right from the dashboard.

Sign up new members on the spot — at the market, at a pickup site, or over the phone — and start their subscription the same day.

Set a payment window for cash and check CSA signups — like "due 30 days after signup."

Grant a starting credit balance when creating a customizable CSA subscription with deferred payment.

Sell raw dairy through a gated HerdShare while keeping eggs and other products open to public retail customers.

Sign up new members and print labels for just the products you need — all from your farmer dashboard, no support ticket required.

Manage customer subscriptions directly from the dashboard — cancel, skip, pause, adjust credits, or change plan.

View and track waitlists for subscriptions by pickup location from your plans report.

Turn a pending order into a double-up right from Order Details — credits and billing handled automatically.

Three new settings let your sign-out sheet and harvest report count and itemize customizable boxes the way your farm packs them.

Restrict a product from home delivery without pulling it from your shop — pickup customers can still buy it.

Add draft products and variants to a member's order — clearly labeled, and without ever publishing them to your shop.

Add staff-only notes to any member — and see them right on the Orders report where you pack.

When members skip and double up, they can now pick which future delivery gets the extra box — not just the next one.

Late skip requests no longer dead-end — the easy ones get handled automatically, and the judgment calls come straight to you.

A new Stop # column and Zone and Stop sort put the Orders report — and your labels and slips — in true delivery order.

Schedule a retail or wholesale order for any date in Create Order — even a day that's off the option's normal pickup or delivery schedule.

Filter your fulfillment paperwork by driver and choose the order it prints in — so each route comes out ready to pack.

The Create Order tool now follows each customer's default payment method — card, bank transfer, or cash/check — instead of always charging a card.

Moving an add-on to a confirmed order now settles the charge and credit instantly — nothing lingers on the customer's account until the next billing cycle.

The Box Builder now labels fulfillment dates clearly and double-checks before you publish, so nothing goes live by accident.

Your retail shop can now accept Cash/Check and bank transfer (ACH) payments — not just cards — so customers can pay however they prefer.

Products and variants tied to an active CSA plan can't be deleted by mistake — delete is locked for farmers, with an admin override.

4×3 packing labels now fit up to 8 items each, so more orders print all their info on one label — saving time and materials.

The Harvest Report now has a searchable Products filter and a new Tags filter — so you can pull a vendor-specific harvest list in one click, exports included.

You can now edit a member's allergies, dislikes, and favorite categories right from their profile — no support ticket needed.

New warnings make it clear that price and unit changes apply only to new orders — existing pending and confirmed orders keep their original pricing.

Edit paid retail orders right from your dashboard — change quantities, remove or add items, issue credits, or cancel and credit in one click.

Shift an add-on or customizable item from this week's confirmed order to the next one — credit, debit, and reorder handled automatically.

Drop a free item into a member's customizable CSA box — an apology bouquet, a free sample, a make-good — without the manual credit dance.

Close a pre-order sale before its scheduled end date — no support ticket needed.

Manage variants faster with a flat table layout and per-variant status control.

Run harvest reports, edit orders, and deliver with auto-notifications when each stop is marked complete.

Set retail, wholesale, and member prices on one product — and apply standing discounts that auto-renew.

Sell meat by package size, then reconcile with a credit or charge after weighing the actual cut.

Collect payment on the spot when adding items to confirmed CSA or paid retail orders.

Hand off your product list to staff, wholesale buyers, or the printer — Farmhand now exports a polished PDF alongside the CSV you've always had.

Admins and farmers can now switch a member's pickup or delivery option directly — to and from — so members don't have to write into support.

Every report — pick lists, packing labels, packing slips, sign-out sheets, order CSVs, harvest PDFs — can now be generated in Spanish.

View, sort, and inline-edit pack-order values from the Products feed — no more opening products one at a time.

Checkout now preselects the most likely pickup or delivery option and date, so customers land on the right one without hunting.

Flag variants as add-on-only so customizable CSA members buy extras billed to their card without spending box credit.

Switch to a 4x6" thermal packing label that fits up to 14 items per box, with bigger, easier-to-read names for the pack line.

Set up a pre-order sale to sell products before they're ready, gauge demand, and lock in sales early.

You, your team, and customers can now skip or unskip individual subscription items on a pending order, not just the whole box.

Set a sale price on any product variant and shoppers see strikethrough pricing plus a Sale badge in your shop.

Let a whole route — or just the stops you pick — know their delivery is running behind, in one click from Routes.

See the details behind every pickup and delivery option — and edit the instructions members see yourself, no support ticket.

The Routes view now jumps ahead to your first delivery week — so you can preview routes and set up drivers before the season starts.

Set up a subscription or one-time order for a member outside your delivery zones — pick any zone, get a heads-up, and save anyway.

Route plans and harvest reports now respect your zone and leg sort order before optimization.

Set capacity limits on delivery zones; customers join a waitlist when zones fill up.

Change your brand color, logo, avatar, cover, and social preview image without filing a support request.

Farmhand takes EBT/SNAP end to end — one plan, per-item eligibility, split payment at checkout, and compliant refunds.

A new 'Is none of' event filter lets you message your whole list except the people who already hold a ticket.

Close event ticket sales ahead of time and set a cancellation deadline — so you get the lead time to plan headcount, food, and prep.

A new per-ticket-tier toggle lets you decide whether customers can put buydown credit toward an event ticket, or pay full price another way.

Target the people registered for your events in the campaign builder — reach exactly who's attending by email or SMS.

A new Tickets tab on the Customer details page shows every event a customer's registered for — and lets you check them in or cancel right there.

Get one daily roundup of your event ticket sales — totals and a per-event breakdown — instead of a separate alert for every purchase.

Create events, sell tickets, check guests in with a QR scan, and reward CSA members — all inside Farmhand, right alongside your shop.

Your website traffic numbers are now a click away inside Farmhand — page views, visitors, top pages, top referrers, and a CSV export to take with you.

Click "View all recipients" on a campaign preview to page through the full list — the exact audience as of send time, without leaving the page.

Farmhand now follows your campaign tags through retail checkout, so each shop order shows which ad, email, or post drove the sale.

Transactional emails now carry your farm's own logo instead of the generic Farmhand mark, so members recognize you the moment they open.

Every new CSA sign-up now carries the campaign that drove it — so you can finally see which ads, emails, and posts actually convert.

When someone shares your farm link on social media, the preview now shows your logo and branding — not ours.

Pro members now get access to regular coaching calls, farm visits, and strategic, customized growth plans.

Attach a photo to your member SMS campaigns — perfect for a recipe, a new product, or a snapshot from the field.

Set your fee structure, decide whether to absorb or pass payment processing, and add location- or signup-specific fees.

SNAP EBT Online is live on Farmhand — all six authorization steps with Forage and the FNA, and how long each one actually takes.

See everyone connected to your farm in one place — built-in segments, new contacts, custom lists, CSV exports, and lists you can message in campaigns.

Pause a member's subscription while they're away — set the dates, choose which shares it covers, and lift the hold early if plans change.

Sign up a new member end to end — create the contact, build their subscription, apply coupons or credits, and check the first invoice before it bills.

Take orders ahead of harvest — build a pre-order sale with its own dates and locations, publish it to your shop, and track exactly how many of each you've sold.

Give drivers a simple route view — move stops between vans, reoptimize, and track every delivery in real time.

Show members what's being harvested and set up the products in their next box — target value tracking, variant swaps, reusing box lists, and cross-posting to your newsletter.

Track inventory in your base units, let carts deduct and return stock automatically, and set or remove limits in bulk from the product list page.

A walkthrough of the full flow — loading your products, building your weekly box in the box builder, and publishing it so customers can customize, swap, and upsize their share.

You can now run farm events — dinners, tours, workshops — right inside Farmhand. Create the event, sell tickets through your store, and check people in, all in one place.

A step-by-step guide to getting your delivery drivers signed in, navigating their route, and marking stops complete.

Get a full walkthrough of the reports available in your Farmhand dashboard.

Edit quantities, add or remove items, issue credits, or move items to a customer's next order. Works on both standard and customizable shares.

Send a quick, targeted update to your members — like a product sub, pickup delay, or sold-out notice. Most simple day-of comms are an SMS to today's customers at the impacted sites.

The Create Order tool lets you build retail or wholesale orders on the fly for your existing customers — handy for orders someone already picked up, paid for in person, or that you want to add to a future delivery.

This covers building a product from scratch, setting up pricing variants, the specialty pricing options (sales, member discounts, members-only, add-on only), and editing products one at a time or in bulk.

This is Day 1 with farmer Sonya of Coyote Family Farm, who runs a customizable CSA where members build their own box each week. Ari walks her through the full weekly rhythm — when to publish the box, when to close orders, and the series of emails that go out to members and non-members throughout the week.

Use the Campaign tool to message specific slices of your customer base — active members, past members, today's pickups only, waitlist warming, and more. Save the audiences you'll use repeatedly as custom segments.

The handful of Farmhand settings worth deciding before members sign up — fees, payments, fulfillment — and what each one affects down the line.