Customer experience

Order update emails now list every item

Release Date:
July 14, 2026
Order Updated email showing the full list of items on a member's order

When a member's order changed, the confirmation email told them their changes were saved — but never showed what was actually on the order. Members with add-ons had no way to check their box was right without logging back in. Now the email lists every item, in the same order they see on their order details page: subscription boxes first, then any retail add-ons, each with its name and quantity. There's a "View order details" link right in the email so members can jump straight to their order. And because it works fine as an email, this alert no longer goes out as a text — one less noisy notification for your members.

Where to find this update:
Sent automatically to members when their order is updated

Built With Farmers. Not For.

Tom Broz

Live Earth Farm
Watsonville, CA

This one came straight from your members. A Riverdog member asked if these emails could include their add-ons, and Live Earth members wanted the same — to see their bread and fruit shares listed right alongside any retail add-ons. Now every order email shows the full list.

Your farm is growing.
Your platform should keep up.

Our roadmap is built from farmer conversations, not corporate planning cycles. You ask. We build. You see it live.