How-to
Money reports: Sales, Payouts, Past Due, and the Plans/Waitlist view
Release Date:
May 12, 2026
Run your money reports: see what came in, what's owed, what's been delivered, and who's waitlisted.
Before you start: Know whether you're a "charge-at-order" farm or a "prepayment" farm — your default report changes.
- Go to Reports → Sales for received-money totals over any date range. Filter by product or customer.
- Click into any Payout (batch) to see the individual transactions and what each customer ordered.
- If you take prepayment (members pay for the season up front), use Reports → Fulfilled Sales instead — this shows the value of product actually delivered each period.
- Reports → Past Due lists customers with overdue orders. Use this if you've turned OFF "cancel unpaid orders" (cash/check accounts).
- Reports → Cash/Check lists customers paying by cash or check. Mark them as paid when you receive funds.
- Reports → Plans gives you a per-plan view (e.g., Milkshare). See active members + their plan size, pickup day, site, schedule, payment method. Toggle to Waitlist view for capacity-locked locations.
✅ Success: at month-end you can run Sales for taxes (cash-basis income), Fulfilled Sales for accrual reporting, and Plans to know how full each pickup location is.
⚠️ What to know
- Sales report = money received. Fulfilled Sales = product delivered. These are different numbers if you take prepayment. Pick the right one for what you're reconciling.
- Past Due only matters if you allow unpaid orders. Default is "cancel unpaid orders" for credit-card-only farms. Cash/check farms need this report.
- Plans → Waitlist is a growth report, not just a backlog. Use it to decide when to open new pickup locations and gauge demand.
- Payouts are batched per day with transactions — you don't get a single end-of-month deposit, you get one per transaction day.
- All sales reports are filterable to any subset of products or customers for taxes, category P&Ls, or single-customer audits.
Where to find this update:
Dashboard → Reports → Sales · Fulfilled Sales · Past Due · Cash/Check · Plans
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