Customer experience

CSA welcome texts now show the member's real first order date

Release Date:
July 14, 2026
CSA welcome text message showing the member's real first order date

When a new member signed up, the welcome text showed the plan's season start date instead of when their first box would actually arrive — and year-round plans showed no date at all. Members who joined after the weekly cutoff assumed they'd get a box that week, then were surprised when they didn't. Now the welcome text shows each member's real first order date, respecting your fulfillment day and order cutoff — so someone who signs up after the cutoff correctly sees the following week, and year-round plans include a date too. You can preview the exact message a member gets in the Notifications gallery.

Where to find this update:
Dashboard → Settings → Notifications

Built With Farmers. Not For.

Laci Tagge of Tagge's Famous Fruit and Veggie Farms

Laci Tagge

Tagge's Famous Fruit and Veggie Farms
Perry, UT

Reported by Laci at Tagge's, whose new members signed up after the cutoff expecting a box that same week.

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Your platform should keep up.

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