Always-on support means this Farmhand never takes a sick day
Shrink your inbox and boost loyalty with built-in alerts designed to keep members in the loop.
Always-On Automation • 7-Day Human Support • Built for CSA & Herdshares
"As a farmer, if you want to grow, you need to put your oxygen mask on first. Farmhand is that mask—I'm able to delegate customer emails and support so I can actually breathe, grow, and scale the business."
Delegate support. Focus on farming.
Farmhand backs you up when schedules shift, harvests change, or seasonal updates roll out—so you never have to write another last-minute message.
Schedule changes — Notify members instantly, set blackout dates for holidays, and send "running late" alerts
Harvest changes — Remove unavailable items, credit or replace, and notify members of updates automatically
Inventory management — Place holds on subscriptions and update your shop when items are out of stock
Seasonal updates — Create new subscription plans, update pricing, and add delivery areas without the backend work
7-day real human support — Farmhand's team is available to help you (and your members) every day of the week
Always-On Support, Built In
Route, reply, and resolve—automatically or with our team—so nothing slips through.
Omni-Channel Inbox
See every conversation and request in one place. Route, assign, or reply without juggling platforms.
Farmhand-Assisted Replies & Automations
Delegate skips, holds, billing issues, failed payments, late pickups, and FAQs—handled automatically or by Farmhand.
7-Day Human Support
Real people for you and your members. Escalations covered, tone on-brand, and answers that build trust.
Every conversation is tracked and resolved—automatically or by our team.
Keep members happy. Without lifting a finger.
Farmhand handles the most common customer service needs automatically, while giving members clear, timely communication.
Automated requests — Skips, holds, billing inquiries, and failed payment follow-ups are resolved automatically
Pickup flexibility — Reschedule or modify orders, change pickup days or locations, or manage late pickups
Custom policies — Enforce your rules (like minimum orders or skip limits) automatically, no awkward conversations
Always-on FAQs — Answer common questions instantly with built-in replies
Omni-channel inbox — See all conversations in one place, with history and assignment tools for your team
Delegate and Automate Every Support Task.
Conversation History
See all member interactions in one place. Route, reply, or assign without juggling platforms.
Farmhand-Assisted Replies
Delegate messages for Farmhand to handle on your behalf.
7-Day Human Support
Real people, available every day of the week for you and your members.
Automated Requests
Holds, skips, billing inquiries, failed payments, and late pickup follow-ups handled automatically.
Pickup Flexibility
Members can reschedule or modify orders, change pickup sites, or update delivery preferences.
Custom Policies
Enforce your farm's rules (minimum orders, skip limits, etc.) automatically.
Always-On FAQs
Members get answers to common questions instantly.
Inventory Sync
Update out-of-stock items and replacements across the shop, subscriptions, and orders in real time.
Seasonal Updates
Add new CSA plans, adjust pricing, or add delivery areas without backend work.
Member Notifications
Keep members in the loop with SMS and email alerts.
What Farmers Are Saying
.png)
.png)
Your farm's support system—always on, always accurate.